Installations / Service Manager Job in Newcastle, North East | £55,000+

Service Manager

  • Salary:
    £45,000 - £55,000
  • Job type:
    Permanent
  • Posted:
    4 months ago
  • Category:
    Network Jobs
  • Deadline:
    14th May 2022

Job Title: Installations / Service Manager

Location: Newcastle, North East

Salary: £45,000 – £55,0000 basic + package

Key Skills: Office 365, Azure, AWS, VMware, Hyper-V, VDI, Hyper-Converged, SAN, R&S

 

The Company

A fast-growing managed service provider is looking to add to their Installations and Service Management team. They offer full managed services, across Cloud, Infrastructure, Hyper-Converged Infrastructures, and Enterprise Networks. With accreditations and partnerships across Cisco and Microsoft, they lead the way in managed service solutions.

 

The Role

As the Installations/Service Manager, the right person will be responsible for the overseeing and leadership of a team of technical consultants. This will be client-facing, with a focus on Service Provisioning, Service Management, Change Management, and Team Management with an emphasis on delivery processes.

 

Installations / Service Manager Overview

  • Lead a team of technical consultants to deliver Infrastructure and Cloud solutions
  • Service Provisioning and Service Delivery
  • Project Management
  • Change Management with a good understating of Delivery Process
  • Technical understanding of Network, Infrastructure and Cloud Technologies
  • Ability to interphase with technical and non-technical staff
  • Working closely with technical and non-technical stakeholders

 

Skills / Experience required for the Installations / Service Manager

  • MUST be UK based
  • Minimum 3 years experience in working across Technical Leadership
  • A background in Project Management
  • Managed Service or Solutions Provider background
  • Ideally technical experience with O365, Cloud, Networking, and Virtual Environments
  • ITIL, Prince 2 certifications or equivalent is a bonus
  • Have customer liaising experience
  • Must be able to interphase with both technical and non-technical customers

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