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Job title – Service Desk Engineer (2nd line)
Salary – Up to £30,000
Location – Cheshire
An exciting opportunity has arisen for 2nd line Service Desk Engineer to join a company that are partners with multiple vendors including Microsoft, Dell and VM Ware. A chance to gain exposure to Cloud technologies including Microsoft Azure as well as Hyper Converged Infrastructure and Virtual Desktop Infrastructure!
As 2nd line engineer you will be responsible for handling escalations that have been raised by 1st line engineers, quickly and efficiently. You will respond to faults and travel to customer sites across the north to solve any issues at hand (UK Driving License and access to own car is essential).
You will work closely with senior members of the team when necessary, and will have the opportunity to progress quickly to 3rd line or managerial positions, as you gain experience on project delivery.
Skills and Experience Required for Service Desk Engineer