Senior Support Engineer Job in Watford | Dynamic Search Solutions

Senior Support Engineer

  • Location:
  • Salary:
    £40,000
  • Job type:
    Permanent
  • Posted:
    1 year ago
  • Category:
    Network Jobs
  • Deadline:
    5th October 2023

Location:  Watford

Salary: Up to £40,000 + Package

 

Dynamic Search Solutions is working with a focused IT value-added reseller who are looking for a Senior Support Engineer to join their Watford team.

The business delivers exceptional service to customers in corporate and public sector organisations. Delivering anything across a customer core Infrastructure, the business offers services for hardware, software, networking, cloud, and support services. This means you’ll have the opportunity to gain experience on a wide variety of technologies, work on a variety of projects for a variety of clients.

 

As the Senior Support Engineer

You will act as a technical escalation and project implementation for all managed services customers, as well as provide IT support. The role comes with hands-on experience in multiple technologies, will give you exposure to projects, and give you the opportunities to grow and develop your skills.

  • You have the option of a Hybrid working.
  • Maintain client systems, updating, adding to, and improving.
  • Build, and configure new PCs, servers, and network devices to required specifications.
  • Your key focus is to provide support to all act as the first response to escalations and assist the senior engineers.
  • Working with both technical and non-technical staff, you will be involved in supporting both remotely and from the office.

 

Skills & Experience

  • Experience working with a Managed Service Provider.
  • Have strong experience with the Microsoft Stack.
  • Be experienced with Microsoft 365.
  • Have experience with SharePoint.
  • Previous experience working in Networks and Servers.
  • Must be comfortable with liaising with C-Level staff.
  • Able to communicate effectively with both technical and non-technical staff.

 

If you are a Senior Support Engineer with MSP experience and a good understanding of supporting both Networks and Infrastructure, or if you are a Support Engineer looking to move into a Senior position, we would love to hear from you.

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