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Job Title: NOC Team Lead
Salary: Up to £30,000 – £35,000
An Internet Service Provider (ISP) is seeking a NOC Team Lead to work out of their easily accessible office, near Manchester. The ISP has a work hard play hard attitude with multiple incentives to achieve. They work across high availability and low-latency networks. Working on the latest next gen tech, there is a huge opportunity to learn new stuff.
The NOC Team Lead Role
The NOC Team Lead will be a key part of the team, leading a team of 4 engineers in supporting and resolving issues for medium to large enterprise clients. The right person will be in a split role, making sure the team has what they need, working to SLAs, ensuring clients are happy, as well as working across 1st and 2nd line network support.
Skills & Experience required for the NOC Team Lead
If you are a NOC Team Lead, Junior Manager, or a 1st/2nd Line Support Engineer with leadership experience in an ISP environment, or if you are a Support Engineer looking to move into a Service Provider environment, please feel free to apply.