Location: Manchester, Greater Manchester M1
Salary: £30,000 – £35,000 per year
Type: Permanent, Full-time
An Internet Service Provider (ISP) is seeking a NOC Team Lead to work out of their easily accessible office, in Manchester. The ISP has a work hard play hard attitude with multiple incentives to achieve. They work across high availability and low-latency networks. Working on the latest next-gen tech, there is a huge opportunity to learn new stuff.
About the Role
The NOC Team Lead will be a key part of the team, leading a team of 4 engineers in supporting and resolving issues for medium to large enterprise clients. The right person will be in a split role, making sure the team has what they need, working to SLAs, ensuring clients are happy, as well as working across 1st and 2nd line network support.
NOC Team Lead Overview
Skills / Experience required for the NOC Team Lead
If you are a NOC Team Lead, Junior manager, 1st/2nd line support engineer with leadership experience and experience in an ISP environment, or if you are a Support Engineer looking to move into a Service Provider environment, please feel free to apply.