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Job Title: Network Support Engineer
Salary: £25,000 – £35,000
Our client is a fast growing IT Managed Service Provider who specialises in the delivery of IT Managed Services to a variety of market sectors. They pride themselves on employee development, including paid for certifications and training allowance.
The IT Managed Service Provider is looking for a Network Support Engineer to join their Network Operations Centre team. As a Network Support Engineer working in their support centre, you will support the monitoring and management of my client’s internal network, as well as supporting key clients across their Enterprise network environment.
The main responsibilities in the role will be identifying, diagnosing, managing and resolving incidents, minimising the impact of any network outage and customer downtime. You will be expected to ensure that customer SLA’s are achieved for all services using Network Monitoring and end-to-end Incident Management processes.
About the Network Support Engineer role
Skills & experience for the Network Support Engineer