Network Support Engineer

Job Title: Network Support Engineer

Location: Cheshire

Salary: £30,000 – £40,000

The Company

A fast-growing managed service provider is looking to expand their Network Security Team. They offer full managed services, across Enterprise Networks, NextGen Security, Cyber, and Cloud. With accreditations and partnerships across Cisco and Microsoft, they lead the way in managed service security solutions.

The Role

The Network Support Engineer will be a key part of the team, with a focus on delivering high-level support, troubleshooting of issues, and consultation of next-gen solutions to mid-enterprise clients. You will work with a variety of technologies, from Cisco Networking, Next-Gen firewalls, and Software Defined Networks.

Network Support Engineer Overview

• Support network solutions as part of the operational team across LAN and Network Security
• Speak directly with end-user, specifying their needs and providing high tier support
• Project support

Skills / Experience required for the Network Support Engineer

• MUST be UK based
• 5 years’ experience working in managed services
• 5 years experience in design documentation on large enterprise sites
• Experience with Cisco, Fortinet, Checkpoint, or any other Network Security
• Experience in working with Cisco Networks, ideally holding CCNA and/or CCNP
• Have customer liaising experience
• Must be able to interphase with both technical and non-technical customers