Job title: (DV Cleared) Network Engineer

Location: Cheltenham, On-Site

Salary: £65,000

The Company

A fast-growing IT Managed Service Provider who specialise in the delivery of IT Managed Services to a variety of market sectors. They pride themselves on employee development, including paying for certifications and training.

The IT Managed Service Provider is looking or a DV Cleared Network Engineer to be based on their customer’s site, 5 days a week. As the Network Engineer you will be the focal point for the Managed Service Provider, looking after the full Network Enterprise Site.

You will have full ownership and the main responsibilities in the role will be identifying, diagnosing, managing, and resolving incidents, minimising the impact of any network outage and customer downtime. You will be expected to ensure that customer SLAs are achieved for all services using Network Monitoring and end-to-end Incident Management processes.

The DV Cleared Network Engineer’s Roles and Responsibilities

• Network Monitoring, Incident Management, Incident Diagnosis and Incident Resolution within SLA.
• Customer facing proactive support.
• Project support.
• Provide regular updates to ticketing systems whilst progressing incidents through to resolution.
• Keep abreast with new network technology supported by the Support Centre.

Skills and Experience Required for the Network Engineer Role

• Must be DV Cleared.
• CCNP level network engineer.
• Experience of working within a Network Management or Operations Centre environment.
• Good understanding of Enterprise Networking Principals – OSPF, BGP etc.
• Experience with network monitoring tools.
• Experience of trouble-ticketing systems.
• Excellent written and oral communication skills.
• LAN and WAN troubleshooting skills.

If you are DV Cleared Network Engineer with experience in Onsite support, or if you are in projects and want to have full ownership of a site, please feel free to apply.