Infrastructure Support Engineer

Infrastructure Support Engineer (£25-35k) – Support, Troubleshoot, implementation, Server, Windows, Microsoft OS, SQL, Citrix, Active Directory

The Company

A leading software specialist company are looking for an Infrastructure Support Engineer to help deliver and manage their internal infrastructure. The client develops a suite of products encompassing CRM systems, back office systems and online data base systems. They have their own Data Centre, with managed connectivity, providing their own hosted environment.

The Role

The Infrastructure Support Engineer will be a key part of the team, focussing directly on Support and Troubleshooting of Infrastructure Technologies. The right person will be able to troubleshoot issues across Windows Servers, SQL Databases and other Microsoft OS technologies.

Solutions Consultant Overview:

• Support and troubleshoot Infrastructure solutions directly for internal and external users
• Manage incoming support tickets, whilst also working proactively
• Provide regular professional, frequent and relevant user communication
• Deliver support and troubleshooting issues across Microsoft OS, Servers, Virtualisation, SQL Databases

The Person

Skills / Experience required for the Infrastructure Support Engineer:

• 2 years’ experience working in an Infrastructure Support based role
• Experience working with Windows Server, SQL and Microsoft OS
• 1st to 2nd line infrastructure experience
• Strong SQL server experience or understanding
• Must be able to interphase with both technical and non-technical customers

If you are a 1st to 2nd line support engineer looking to move in to a mixed role in a technical heavy environment, please get in touch. If you are an Infrastructure Engineer looking to be given exposure to working with multiple technologies, we would love to hear from you.