Job Title: Cabling IT Engineer

Location: London

Salary: £21,000 – £28,000 + overtime and travel allowance

The Company

A growing managed service provider is looking to bring in IT and Cabling engineers to expand their team. They are a growing company, who focus their work on SME and large enterprise customers across the UK. Working with multiple technologies, they focus on supporting Infrastructure and Cloud products.

About the Cabling IT Engineer role

The IT Engineer will be a key part of the team, supporting end users, enterprise clients and working as a desktop support engineer when required. Reporting directly to the Line Manager, you will have multiple opportunities to grow and develop your skills.

• Ensuring 1st-time fix to SME and large enterprise clients, negating the need for additional site visits
• Travel across the UK delivering solutions to multiple clients
• Working with both technical and non-technical staff, you will be involved in supporting users at all levels, troubleshooting tickets and escalating issues to the 2^nd and 3^rd lines
• Your key focus is to provide support to act as the first response to escalations, as well as assisting the senior engineers with new builds and installations

Skills & experience required for the Cabling IT Engineer

• Carry out installations and upgrades of equipment
• Install hardware and software to meet client requirements
• Previously worked with Cabling, Fibre and Copper
• Deliver cabling, copper and fibre installations
• Experience working with Active Directory
• Experience working with Exchange
• Have a good understanding of Windows Server and Office 365
• Ideally have BT lease line experience
• Knowledge of LAN/WAN Networks
• Have customer liaising experience
• Must be able to interphase with both technical and non-technical customers.

If you are a 1^st Line Support engineer with cabling experience, with a good understanding of supporting networks, or if you are a Support Engineer looking to move into a Service Provider environment, please feel free to apply.