Job Title: AV Service Engineer

Location: Scotland – Remote/ In-office/ On-site

Salary: £42,000

Type: Full Time, Permanent

The Company

A multi-award-winning Audio-Visual Solutions Provider is looking for an AV Service Engineer to work in the field across multiple customer sites across Scotland. This work will be a mix of remote work, in-office from their Edinburgh office, and from customer sites throughout Scotland and the north of England.

The business prides itself on the health and safety of their staff and engineers will not be allowed two do long journeys on consecutive days, they will ensure all jobs are allocated to the nearest engineer and if the work can be completed remotely then it completed from a remote site.

They hold themselves in high regard for the quality of training they provide and the state-of-the-art technology they work with: Meaning you’ll have the opportunity to work with the latest technology on the market as your progress in your career.

The Solutions Provider has a work-hard play-hard attitude, offering multiple avenues to learn and develop in the role. You will have opportunities for progression into a career in management of installation, as the business continues to grow and expand.

AV Service Engineer Role and Responsibilities

As AV Service Engineer, you will play a key role in supporting the Solutions Provider’s clients remotely and throughout Scotland and the North of England. You will assist in ensuring all systems and Audio-Visual Equipment are running smoothly for their customers across London. Your day-to-day responsibilities will include:

• Liaising with customers to adhere to SLA Agreements.
• Servicing and handover to the end-user of all forms of Audio-Visual installations.
• Liaising with the CAD team to ensure all criteria are met.
• Ensuring all Video Conferencing systems, and Audio-Visual systems are to the highest standard and are installed by the project deadlines set.
• Complete Conduct Testing.
• You will work in multiple environments around the city.
• You’ll be provided the autonomy you need to manage your own diary, to deliver commissioning to the highest specification and by the agreed deadlines.
• Report to, and be supported in your work by, the Field Services Manager.

Skills / Experience required for the AV Service Engineer

• At least two years’ experience within the Audio-Visual Space.
• Experience in servicing AV equipment
• Possesses a solid understanding of AV and VC installations.
• Have the Ability to manage multiple tasks.
• Well organised, with good attention to detail.
• Have customer liaising experience.
• Must be able to interphase with both technical and non-technical customers.

If you are already working in test, services, or commissioning with in the Audio-Visual space and looking for a Senior role, or if you are an AV Technician looking to move into Servicing role, please feel free to apply.