Job Title: 3rd Line Service Desk Engineer
Salary: £30,000 – £40,000 basic + package
A fast-growing, managed service provider and value-added reseller is looking to expand their Senior Support team. They offer fully managed services, across Cloud, Infrastructure, Hyper-Converged Infrastructures, and Enterprise Networks. With accreditations and partnerships across Cisco and Microsoft, they lead the way in managed service solutions.
About the 3rd Line Service Desk Engineer role
As a 3rd Line Service Desk Engineer, you will champion the use of a variety of tech, ranging from but not limited to Office365, Dell, VMware, SAN, and Datacentre technologies. You will work alongside the Sales and account teams in a Technical capacity, fixing, supporting, troubleshooting, and delivering audits and assessments. The Senior Support Engineer will be the lead for support and customer consultation.
Skills / Experience required for the 3rd Line Service Desk Engineer