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Job Title: 2nd Line Support Engineer
Salary: Up to £30,000 + package
A Managed Service Provider (MSP) is seeking a 2nd Line Support Engineer to work remotely with site visits. The MSP have a work hard play hard attitude with multiple incentives to achieve. With a relaxed office environment attitude, they encourage teamwork in a fun vibrant office ensuring it’s an exciting place to be.
About the 2nd Line Support Engineer role
The 2nd Line Support Engineer will be a key part of the Service team having a keen focus on customer support. You will report directly to the Line Manager, and be the focal point for any customer requirements. This will involve travelling to customer sites on occasion.
The role comes with hands-on experience on multiple technologies, will give you exposure to projects and opportunities to grow and develop your skills.
Skills & experience
As the 2nd Line Support Engineer, you will have a good understanding of supporting customers directly, be comfortable travelling to sites if required, have an eagerness to learn and a passion for technology.
If you are a 2nd Line Support Engineer with experience in an MSP environment and a good understanding of supporting customer systems, or if you are a Support Engineer looking to move into a customer-facing role, please feel free to apply.
Likewise, if you already have experience working on projects and are looking for a senior position, please also feel free to apply.