3rd Line Support Engineer (Linux, Networking, AWS, Cloud, DNS, VMware, Server)

Job Title: 3rd Line Support Engineer

Location: Oxford

Salary: Up to £45,000

The company

A leading cyber security consultancy is seeking 3rd Line Linux Specialist to be based out of their office in Oxford, with work from home opportunities. They are a growing organisation and are looking to expand their infrastructure team. They work with the latest technologies in DevOps and Cloud, focusing on delivering the best, most secure solutions to some high-profile clients.

About the 3rd Line Support Engineer role

• As a 3rd Line Engineer, you will provide technical support for servers and networks as well as:
• Being a senior escalation point
• Supporting ticketing systems
• Liaising with customers and users
• Troubleshooting and configuration

Skills & experience required for the 3rd Line Support Engineer

• Self-starter
• Self-motivated
• Excited by new challenges
• Open to constantly learning and adapting
• Strong background in troubleshooting, configuring and fault resolution
• Minimum 3 years’ experience in working with Linux
• Virtualisation environment knowledge, preferably VMware
• A strong understanding of Linux Networking
• Exposure to a cloud environment would be ideal